Requests regarding COVID-19 Infection Prevention Measures

To prevent the spread of COVID-19 infection, we appreciate your understanding and cooperation with the following health and safety measures.

1.Masks, Caregivers
  • Face masks are required to enter any of our care facilities and expected to be worn at all times regardless of having symptoms.
  • As a general rule, we encourage our patients to come alone to their appointments. When necessary, please come with a small number of caregivers for infection prevention.
2. Fever and Infection Screening upon Entry
  • Before coming to our hospital, you are required to measure your body temperature at home.
  • We are asking all patients and caregivers to undergo fever screening and physical condition questionnaire at the entrance.
  • If you are suspected of having COVID-19, you will be screened by a doctor and nurse at a screening station to determine if you need COVID-19 care.

Please notify our staff at the entrance if you:
  1. Have fever of 37.5C (99.5F) or above in the past 10 days.
  2. Have a new cough or runny nose.
  3. Have lost of or change to smell or taste.
  4. Are notified by a public health center that you are a "close contact" or need to do "health observation".
  5. Have had a notification from COVID-19 contact-confirming application by Ministry of Health, Labour and Welfare.

Our medical staff will give you an infection screening questionnaire when you arrive, or you can download it from the following link.
Please fill out the form beforehand and present it during COVID-19 health screening after temperature check.
Click here to download the questionnaire about infection.

We appreciate your patience and cooperation with these health and safety measures.